What should I do if the ownership structure in my company is changing?

We understand that businesses evolve and ownership structures may change. If your company is undergoing such a change, it's crucial to keep your Vibrant account information up-to-date.

What changes require attention?

• New owner or changes to the existing ownership

• Addition of individuals with significant signing power

• Change of the Company Registration Number 

• Change of company name or address

How to update your information:

To update your Vibrant account details due to a change in ownership structure, please contact our support team as soon as possible. Here's how you can reach us:

• Phone: Call Vibrant support during working hours.

• Email: Send an email to support@vibrant.io clearly explaining the changes to your company's ownership structure.

Additional documentation might be required. Vibrant support will guide you through this process if necessary.

If the changes involve internal employee adjustments and you simply want to remove specific user access within the platform, you can refer to this article.