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Getting started

Helpful guides to get you started with Vibrant payment solutions

Getting started

Helpful guides to get you started with Vibrant payment solutions

Taking payments

All you need to know about the process of taking payments in-store and online

Taking payments

All you need to know about the process of taking payments in-store and online

Payouts

Get help with finding, exporting and understanding payouts and fees

Payouts

Get help with finding, exporting and understanding payouts and fees

Account settings

All you need to know about changing and updating your account and user information

Account settings

All you need to know about changing and updating your account and user information

Hardware

Get help with choosing the right payment terminal hardware and device troubleshooting

Hardware

Get help with choosing the right payment terminal hardware and device troubleshooting

Troubleshooting

Step-by-step guides for solving common account, terminal and platform issues

Troubleshooting

Step-by-step guides for solving common account, terminal and platform issues

Latest Help articles

Taking payments

What is card surcharge and how does it work?

Surcharge allows you to add an additional fee to selected card payments to cover higher processing costs.

Read the article

Taking Payments

Payment Links from Vibrant Portal

Create and share payment links directly from your Vibrant Portal – no POS system or integration needed.

Read the article

Taking Payments

Payment Links through integrations

Learn what is Payment links sent via Integration and how they work

Read the article

Getting started

AI Forecasting & Assistant

AI Insights & Forecasting is a feature in the Vibrant Portal that helps merchants understand historical transaction patterns and estimate future revenue based on those patterns.

Read the article

Taking payments

What is card surcharge and how does it work?

Surcharge allows you to add an additional fee to selected card payments to cover higher processing costs.

Read the article

Taking Payments

Payment Links from Vibrant Portal

Create and share payment links directly from your Vibrant Portal – no POS system or integration needed.

Read the article

Taking Payments

Payment Links through integrations

Learn what is Payment links sent via Integration and how they work

Read the article

Taking payments

What is card surcharge and how does it work?

Surcharge allows you to add an additional fee to selected card payments to cover higher processing costs.

Read the article

Taking Payments

Payment Links from Vibrant Portal

Create and share payment links directly from your Vibrant Portal – no POS system or integration needed.

Read the article

Taking Payments

Payment Links through integrations

Learn what is Payment links sent via Integration and how they work

Read the article

Getting started

AI Forecasting & Assistant

AI Insights & Forecasting is a feature in the Vibrant Portal that helps merchants understand historical transaction patterns and estimate future revenue based on those patterns.

Read the article