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Getting started
Helpful guides to get you started with Vibrant payment solutions
Getting started
Helpful guides to get you started with Vibrant payment solutions
Taking payments
All you need to know about the process of taking payments in-store and online
Taking payments
All you need to know about the process of taking payments in-store and online
Payouts
Get help with finding, exporting and understanding payouts and fees
Payouts
Get help with finding, exporting and understanding payouts and fees
Account settings
All you need to know about changing and updating your account and user information
Account settings
All you need to know about changing and updating your account and user information
Hardware
Get help with choosing the right payment terminal hardware and device troubleshooting
Hardware
Get help with choosing the right payment terminal hardware and device troubleshooting
Troubleshooting
Step-by-step guides for solving common account, terminal and platform issues
Troubleshooting
Step-by-step guides for solving common account, terminal and platform issues
Latest Help articles
Latest Help articles
Troubleshooting
Why is my terminal not working properly?
Troubleshoot problems you might encounter with your Vibrant payment terminal or payment app.
Read the article
Taking payments
Why disabling battery saving mode is crucial for Vibrant on Andorid
Learn how your Android device's battery saving features can impact the performance and reliability of the Vibrant payment solutions.
Read the article
Taking payments
Where can I see a transaction overview?
Learn how to access and export your transaction overview
Read the article
Taking payments
How to make a refund though OCTOPUS PMS and Vibrant integration
Step by step guide on making a full or partial refund in teh OCTOPUS PMS app
Read the article
Troubleshooting
Why is my terminal not working properly?
Troubleshoot problems you might encounter with your Vibrant payment terminal or payment app.
Read the article
Taking payments
Why disabling battery saving mode is crucial for Vibrant on Andorid
Learn how your Android device's battery saving features can impact the performance and reliability of the Vibrant payment solutions.
Read the article
Taking payments
Where can I see a transaction overview?
Learn how to access and export your transaction overview
Read the article
Troubleshooting
Why is my terminal not working properly?
Troubleshoot problems you might encounter with your Vibrant payment terminal or payment app.
Read the article
Taking payments
Why disabling battery saving mode is crucial for Vibrant on Andorid
Learn how your Android device's battery saving features can impact the performance and reliability of the Vibrant payment solutions.
Read the article
Taking payments
Where can I see a transaction overview?
Learn how to access and export your transaction overview
Read the article
Taking payments
How to make a refund though OCTOPUS PMS and Vibrant integration
Step by step guide on making a full or partial refund in teh OCTOPUS PMS app
Read the article
Getting started
How to find your TOF number (Forretningsnummer) for your NETS Dankort agreement
Learn where to find your TOF number to enable Dankort acceptance through your payments
Read the article
Troubleshooting
Why is my terminal not working properly?
Troubleshoot problems you might encounter with your Vibrant payment terminal or payment app.
Read the article
Taking payments
Why disabling battery saving mode is crucial for Vibrant on Andorid
Learn how your Android device's battery saving features can impact the performance and reliability of the Vibrant payment solutions.
Read the article
