Lene and Anders Beier took a leap from an established life in Denmark to a new life as hotel owners in Austria. Together with their two sons, they took over Hotel Edelweiss in Itter - a dream that quickly became an intensive to-do list with everything from renovation to hotel management.

Faced with a new industry, a new country and a hotel that had to be ready for guests before the high season, it was crucial to have an efficient booking and payment solution. One thing they knew for sure was the importance of focusing on the guest experience - with no administrative tasks standing in the way of that.

The solution:
Booking and payment systems that work together

To ensure smooth hotel management, Hotel Edelweiss chose OCTOPUS PMS - a modern booking system that updates room availability in real-time therefore reducing the risk of overbooking.
At the same time, Vibrant’s partnership with OCTOPUS PMS allowed direct integration into the system so that all online payments could be handled automatically. This means that guests can easily pay at the time of booking, while the hotel has a seamless payment process that saves time and minimises manual tasks.

Hotel Edelweiss on the partnership:

“When we made the decision to take over Hotel Edelweiss in Austria, we were faced with a huge amount of paperwork. Therefore, it was a great relief from the beginning when OCTOPUS was integrated into our daily operations and helped us handle many of the tasks.
The integration with Vibrant, which automatically takes care of all our online payments, makes it easy and secure for both us and our guests - and that means a lot to us.”