Roadblocked by legacy systems
With over 60 years of experience, the company behind al dente’s software has been simplifying and streamlining dental clinics across the country. Their mission has always been to make the everyday operations of clinics easier while driving innovation in the industry.
In the past, they worked with large legacy payment providers, but when al dente wanted more flexibility in their product, the long, expensive IT projects required by these legacy systems—taking years to develop and locking them into outdated solutions—just didn’t align with their vision.
Matching quality of care
What’s most important for dental clinics is ease of use and flexibility in payments. Dental procedures often come with high costs, and for many, a trip to the dentist is already stressful enough. Dentists, who are often the business owners, prioritize their patients’ experience—making sure it’s smooth and stress-free so they feel comfortable returning. Payment shouldn’t add to the stress; it should be simple and flexible to match the quality of care clinics aim to provide.
About
al dente is a digital journalling and POS system. Owned by Nordenta, they deliver clinics across Denmark a full service, handling everything from accounting and software to work clothes and instruments needed to run a clinic.
Industry
Health & Beauty
Integrated through
al dente
Products used
Mia Lykke
Tandlægerne i Vindinggård Center
Solution
Vibrant and al dente teamed up to launch a integrated product that not only allows dentists to accept payments faster and more smoothly from their existing journal and POS system, but also gives clinics access to more payment methods. Recognising the unique challenges clinics face day-to-day, Vibrant also developed payment links (“Smartbetaling”) to simplify invoicing, making the process far more efficient and ensuring a faster cash flow, as less customers now walk out of the clinic without paying their invoice on the spot.
On top of that, daily accounting tasks have become a breeze for already busy clinic teams. Instead of spending days manually reconciling payments from multiple outdated systems, accounting teams can now export payment data directly from Vibrant’s platform, cutting down their bookkeeping time from hours to just minutes.
Future collaboration
This ongoing collaboration between Vibrant and al dente reflects a deep understanding of clinic needs and a shared commitment to constantly improving the user experience. Beyond developing new features tailored to their mutual customers, al dente and Vibrant regularly team up at trade shows and industry events, strengthening their partnership.
We don’t just see each other as valued partners—we’ve become trusted advisors, working closely to ensure clinics have the best tools and support to thrive in a fast-evolving market.
Results
Efficient operations during peak client periods
Boost in payment collection rate
Reduced admin time
Faster processing of high-volume billing
